Privacy Policy

1. Introduction

Advance Ingredients AG ("we", "us", or "our"), headquartered in Schaffhausen, Switzerland, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us for business purposes. We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following personal data:

• Name and job title
• Company name and business address
• Email address and phone number
• Country or region
• Inquiry details (products, volumes, requirements)
• Technical data such as IP address and browser type (collected automatically)

3. How We Use Your Data

We use your personal data solely for the following purposes:

• Responding to your business inquiries
• Providing product information and quotations
• Managing our business relationship with you
• Improving our website and services
• Complying with legal obligations

We do not use your data for automated decision-making or profiling, and we do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit a contact form), the performance of a contract or pre-contractual measures, and our legitimate business interests in responding to inquiries and maintaining business relationships.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Business correspondence is typically retained for up to 10 years in accordance with Swiss commercial law.

6. Data Sharing

We do not share your personal data with third parties except where necessary to fulfil your request (e.g., logistics partners, technical service providers), or where required by law. Any third parties we engage are contractually bound to handle your data in accordance with applicable data protection laws.

7. International Transfers

As we operate across Switzerland, China, and Southeast Asia, your data may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for any such transfers, including standard contractual clauses where required.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@advance-ingredients.ch.

9. Cookies

Our website uses only essential technical cookies necessary for the site to function. We do not use tracking or advertising cookies. No cookie consent banner is required for essential cookies under applicable law.

10. Contact

For any questions regarding this Privacy Policy or our data practices, please contact: